Installation issues with Windows Server 2003 / Server 2008 and XP Service Pack 3 and Windows 7, 64 Bit Windows OS

For Windows 7 instructions on DEP click this link

For 64 bit Windows issues refer to last sections on this page

These Windows operating systems all have a security program (DEP) that will restrict applications and services like PABXSoft from running
unless it is disabled.

If you try to run PABXsoft Reports, Call Collector, or Call Collector service and the programs do not load then follow these steps:

Click Start > Run > and type sysdm.cpl and then click OK

On the Advanced tab, under Performance, click Settings.

On the Data Execution Prevention tab, use one of the following procedures

Click "Turn on DEP for all programs and services except those I select to select the OptOut policy", and then click Add
to add the programs that you do not want to use the DEP feature.

Browse to C:\Program Files\PABXSoft\Reports and select
1.PABXSoft Reports.exe
2.Archive.exe
3.Restore.exe
4.Reports Scheduler.exe
5.PABXHotel.exe

Browse to C:\Program Files\PABXSoft\Watchdog and select Watchdog.exe
Browse to C:\Program Files\PABXSoft\DBView and select DBView.exe

Browse to C:\Program Files\PABXSoft\Call Collector and select Call Collector.exe

Browse to C:\Program Files\PABXSoft\Call Collector Service and select
1. psiccservice
2. Call Collector Service Access.exe
3. CC Service Display.exe

For Call Q/ACD installations (Samsung phone system with Call Q/ACD license)

Browse to C:\Program Files\PABXSoft\ACD Supervisor
1. ACD Supervisor.exe

Browse to C:\Program Files\PABXSof\ACD Agent
1. ACD Agent.exe

Click OK two times.

64 Bit Windows
PABXSoft is a 32 bit application but will run in a 64 bit environment.
You need a WoW64 execution layer to allow 32 bit apps to run.

Here is a forum about it

http://social.technet.microsoft.com/Forums/en/winserversetup/thread/5917b14a-cc73-4be7-a213-83116f905651

Call Collector Windows Service installation under 64 bit Windows.
The call collector service wouldn't install from the service access program unless it was started as
administrator (right click on the shortcut and choose run as administrator),